At Anxious Apparel, we take pride in providing quality products and exceptional customer service. If you are unsatisfied with your order, please contact us right away at A.A@anxiousapparelshop.com so we can make it right. Exchanges: We gladly offer exchanges within 14 days of delivery. To be eligible, items must be in their original condition. Shipping: All orders are processed and shipped within 3-5 business days. You will receive a tracking number once your order has shipped. Lost or Stolen Packages: Once an order has been shipped, Anxious Apparel is not responsible for lost and stolen packages. Please contact your local carrier for assistance.